How do we evaluate our service? We ask our customers! We even received some ‘ROYAL’ feedback! After assisting with a move from Buckingham Palace to Windsor Castle, it was no surprise to hear… ----------------------------------------------------------------------------------------------------------- -----------------------------------------------------------------------------------------------------------
Good morning, 27/07/2010 ------------------------------------------------- Everything was great, Peter B in particular is excellent, very efficient, careful and conscientious. Tom Dorris 27/07/2010 ------------------------------------------------- Smart, efficient, on time and within budget. Thanks again, JS Jennifer 27/07/2010 ------------------------------------------------- Hi There 27/07/2010 ------------------------------------------------- They were absolutely excellent - professional, efficient, friendly. Unqualified approval. Nicole de Rauville 27/07/2010 -------------------------------------------------
All round the move went very smoothly. Peter and michael were with us on both sat and sun and were excellent. Very hardworking and decent people who we would love to put a request in for when we move back again in december! My husband was also very impressed with the guy who delivered our stuff to canary wharf on sunday as was I. Excellent service all due to the three guys involved. Jo Guano 19/2010 ------------------------------------------------- Yesterday was fabulous! The two men turned up when expected, moved everything professionally, asked questions if they were unsure (instead of guessing) and made the move a pleasure! 19/2010 ------------------------------------------------- Hiya, Despite having forgotten the key and making the guys wait an extra 20mins at the start of the time everything went nice and smoothly, thanks for the Kind regards, John 19/2010 ------------------------------------------------- Peter B and Soltan were absolutely great, extremely efficient and careful, I was amazed at how quickly they got everything done. Superb service. Tom Doris, 19/2010 ------------------------------------------------- The move was fine and went smoothly thanks. Regards David Ingham 19/2010 ------------------------------------------------- They were great! Amanda 19/2010 ------------------------------------------------- Hi there, 19/2010 -------------------------------------------------
Good Afternoon, We were very happy how our move went. Guys were very hard working and just got on with it. Kind Regards 13/2010 ------------------------------------------------- The guys who did my move were punctual (early actually), very friendly Kind regards, Penelope 13/2010 ------------------------------------------------- Thanks. Just want to say how awesome the guys were. Professional. Hard working and polite. Also it was bloody hot. Thanks so much for an excellent service. Richard Holman 13/2010 ------------------------------------------------- Hi Guys, Girls Fantastic service - well done - please pass on my thanks, and positive comments about their service, to Peter and Chris - Thanks 13/2010 -------------------------------------------------
Hi The service was fantastic - very efficient and very careful. Please pass my feedback onto the two guys that helped me move. Thanks again. 09/07/2010 ------------------------------------------------- Our crew were excellent, friendly, proffessional, efficient and I have already recommended that crew to friends and collegues. Great service. James Fox 09/07/2010 ------------------------------------------------- Hello Thanks very much for the email. I was very impressed with the service we received yesterday, you really helped us out of a tricky situation at very short notice so we are very grateful. Your office staff were really helpful so generally very happy. I'll definitely call you next time I have a removal/storage query! Thanks again Neil Potts 09/07/2010 ------------------------------------------------- Service was brilliant. Ur man is a gem. Thank u. I'd recommend u anytime. Kathryn Findlay 09/07/2010 ------------------------------------------------- Hi there, The 2 guys who helped me move on Friday 1 July were absolutely fantastic! I would definitely use Aussie Man and Van again. Thanks, Helena 09/07/2010 ------------------------------------------------- The men were very helpful, cheerful and willing. I would definetly recommend the service. 09/07/2010 ------------------------------------------------- Your guys were courteous, careful, worked hard and we think did a great job - we would gladly recommend them and your company. Regards Andrew 09/07/2010 ------------------------------------------------- Very happy with the service provided by Attila and Steven on 5th of July. Marek Sasura, 09/07/2010 -------------------------------------------------
Very friendly and efficent... felt I was in safe hands and will definitely recommend your company. Many thanks, Amanda Harris 28/06/2010 ------------------------------------------------- Hi Service was great. The guys were polite,friendly and efficient .We would definetly use them again and recommend your company Regards Nik Weston 28/06/2010 ------------------------------------------------- Hi, The move went smoothly, the guys are very professional and friendly. Many thanks, Best regards, Juan 28/06/2010 ------------------------------------------------- Hello, the movers were absolutely fantastic. Lovely polite and friendly and were lightning quick yet effcient. It completely took the stress away. I could not be happier and think whatever your paying them is not enough!! Many thanks Pru Harrison 28/06/2010 ------------------------------------------------- Hi Aussie Man & van, 28/06/2010 ------------------------------------------------- We have always been very satisfied with the service Lorraine Harmer 28/06/2010 ------------------------------------------------- Hey Aussie group folks, The move was a very positive experience - you guys were flexible and helpful at all points, especially when a last minute extra van was needed. The team was also professional and friendly & willing to go the 'extra mile' with the pack and move. We will certainly use you again and recommend you to all of our buddies. Thanks, Rob 28/06/2010 -------------------------------------------------
Hi Sorry this has taken so long, but I would like to just say the 2 men who you sent to help us move where fantastic, couldn't have hoped for anything more. Thanks Rhys and Penny Rhys Evans 22/06/2010 ------------------------------------------------- Lara 22/06/2010 ------------------------------------------------- Dear Lara, 22/06/2010 ------------------------------------------------- Ricardas Rickus Hello, Best, 22/06/2010 ------------------------------------------------- Thanks for your feedback request - I had actually planned to drop you a note anyway. The young men that moved me on Thursday were simply wonderful and I cannot praise them enough. They did a great job packing everything, were helpful, pleasant, polite and funny. They made what is a stressful experience that much easier and I fully appreciate their efforts and the excellent job they did. I would certainly recommend your service to anyone I know. Kind Regards, Sue Kilcommons 22/06/2010 ------------------------------------------------- Lovely men, worked very hard, and very friendly too, thanks very much. Kelly 22/06/2010 ------------------------------------------------- Service was superb & we would most definitely use you again! Brigetta 22/06/2010 ------------------------------------------------- Dear Sirs The service provided by your personnel last week was excellent in all Many thanks 22/06/2010 ------------------------------------------------- Dear Lara 22/06/2010 ------------------------------------------------- I am glad to hear that they get rewarded. They were really good - very fast, efficient, and careful. All objects arrived in good condition. Best regards, 22/06/2010 -------------------------------------------------
Hi, Thank you for your email. I like to say that I was very pleased with your service, it was efficient and very organised with nice friendly removal men which always makes what is always a stressful moving day into a more pleasant experience. Kind regards Sophia 14/06/2010 ------------------------------------------------- Thank you for your assistance with our move from Bayswater to Amersham. Kind regards. Sally Andrews 14/06/2010 ------------------------------------------------- Hello there, 14/06/2010 -------------------------------------------------
Hi Movers were polite, efficient and hard working. Good job. Would def recommend. Regards 02/06/2010 ------------------------------------------------- Hello, 02/06/2010 ------------------------------------------------- I was happy with the service and the men were polite. Thank you very much for the work. with kind regards, Vural Tuna 02/06/2010 ------------------------------------------------- Very happy with our move. Your staff were incredibly helpful and pleasant for both days of our move. We have moved many times and this was by far our best experience. Thanks 02/06/2010 -------------------------------------------------
Hi there It was all great - they were very helpful and worked super hard. I was really really happy with the service and would definitely use again/recommend. McEwen, Sarah 02/06/2010 -------------------------------------------------
Hello there 24/05/2010 ------------------------------------------------- I have been very impressed with Aussie Man and Van and its storage. Both moves were carried out effortlessly and the guys were hardworking and very nice. 24/05/2010 ------------------------------------------------- Hi there- I'm really pleased with how my move and cleaning went - that's very professional staff you've got. In case you're interested, I asked MetaFilter for suggestions on movers and you came up, which is why I went with you guys. I'll be recommending you to my friends for sure (and I already recommended you at the end of that MetaFilter thread, too). Thanks! 24/05/2010 ------------------------------------------------- THANKs it was a very professional and hardworking team Lydia Lydia Richardson 24/05/2010 -------------------------------------------------
I would like to let you know how thrilled I was with the service I received on Monday 17th May- Ref 106100. I moved from a 2 bed flat -3rd floor with no lift, to a 6th floor flat- with a lift. The two guys were absolutely fantastic, worked so quickly and were very professional and friendly. They loaded in 1 1/2 hours and I travelled in the van with them and unloaded even quicker. They took all the stress out of moving and everything went very smoothly and the whole experience was quite fun! Please pass on to them again how much I appreciated their hard work. I am so pleased that I picked Aussie Man and Van and I will obviously recommend your company to anyone that might need it! Fantastic service for a fantastic price. Many thanks 19/05/2010 ------------------------------------------------- Hello, 19/05/2010 ------------------------------------------------- Hi there, thanks to the guys - Adam, Serge and Georde for all their tremendous hard work on Saturday. They were a great team, respectful of our precious belongings and thorough with the packing and loading. We'll definitely recommend you guys to all our friends who are about to take the plunge!
19/05/2010 ------------------------------------------------- Hi, The service was excellent. Very easy to organise, the removal men turned up before the appointed time which was fine and made good time getting to the final destination. The removal and delivery were carried out efficiently and the whole process was excellent value for money. Customer service has been excellent throughout, with a follow up call to confirm details was appreciated. I would certainly use Aussie Man and Van in the future (I have used your service in the past) and would certainly recommend to friends andfamily. Regards, 19/05/2010 ------------------------------------------------- Hello, Wanji Bakari 19/05/2010 ------------------------------------------------- Everything worked very well. The men were on time and were very efficient. We'll definitely use you when we move back to our house when the building work is over. We have already given our neighbours, Michelle and Keith Sandilands at no.12 Devereux Road, the positive feedback and I think that will use you for their forthcoming move. Kind regards James 19/05/2010 -------------------------------------------------
Thanks Lara, 10/05/2010 ------------------------------------------------- Dear Aussie Man and Van, My only feedback is that you provide an excellent service! Given that the charge is by the hour, one might think that it would be in your employees interest to work slowly, but on each occasion I have used you, I have been amazed at how they put their backs into it and race through the work (whilst still taking good care of everything and being very friendly). I've recommended you to several people in the past and will continue to do so. Thank you very much and best wishes, Sholto Kynoch 10/05/2010 ------------------------------------------------- Thank you very much for the follow up email. The move went well and I will keep you in mind when the next move will take place. Kind regards Ralph Kimpe 10/05/2010 ------------------------------------------------- Shirley, Thanks for the confirmation and the professional job provided by your company. Kind regards, Badia 10/05/2010 -------------------------------------------------
The guys were very professional and courteous. Everything reassembled exactly as it was. Very pleased with the service and would definitely recommend your company. Thanks for your help Simmon Messman 05/05/2010 ------------------------------------------------- Hi, Thanks again!!! Carol DeWolf 05/05/2010 ------------------------------------------------- Thanks. Justin Drake 04/05/2010 ------------------------------------------------- I am very happy, your guys arrived early, were polite, helpful, careful and very easy to entrust my belongings to. I used Aussie last time I moved and following my move on Saturday would definitely use you again and recommend you Thank you very much. Alexandra Durnford 04/05/2010 ------------------------------------------------- Dear Sir/Madame, 04/05/2010 ------------------------------------------------- Dear Aussie Man and Van, Excellent professional service and very much happy with the move. Thank you for making the move as painless as possible. I have no negative comments or feedback at all. I will certainly recommend you to all friends and family who are looking to move in the future. Many thanks, James 04/05/2010 -------------------------------------------------
Hi, Fraser Nelson 27/04/2010 ------------------------------------------------- Hi, 27/04/2010 ------------------------------------------------- Hi, we have had very good service from your guys. It was fully meeting expectations and we will surely recommend your company. Thanks for the great help. 27/04/2010 ------------------------------------------------- Guys were great - couldn't have been more professional or helpful. Would Regards Rupert 27/04/2010 ------------------------------------------------- I would just like to say that Aussie Man and Van were excellent. The guys who helped us move (well, moved everything for us) were quick, professional, friendly and very strong! It went without a hitch. 27/04/2010 ------------------------------------------------- The guys were brilliant. Friendly, efficient and very quick - I was three flights of stairs up and there were no complaints from them! I found the whole experience of moving very pleasant! Harriet McDonald 26/04/2010 ------------------------------------------------- Hi The service was excellent and guys were great, polite hard working and Thanks again Gurmej 26/04/2010 ------------------------------------------------- The guys turned up on time and worked continuously the whole time The only negative I have is the quotation of the work in a vat free Kind Regards, Kurt 26/04/2010 ------------------------------------------------- The boys were a great help and a pleasure to work with. Will definitely Malcolm Randles 26/04/2010 -------------------------------------------------
Hi, 21/04/2010 ------------------------------------------------- short but sweet = EXCELLENT! Fraser Mathews 21/04/2010 ------------------------------------------------- Your removal men were excellent, quick, and efficient and did the job with a smile on their face. Alka Stroud 19/04/2010 ------------------------------------------------- Service was good. Julian Blunt 19/04/2010 ------------------------------------------------- Hello, A very good service overall from the assessor to the movers. Very punctual and polite. The movers did an excellent job with the packing and transition. Nothing was broken or misplaced. They even found items that we had forgotten about during the move. I would use your services again for another move and recommend your company to friends and colleagues. Many thanks, Jigna 19/04/2010 ------------------------------------------------- Hi there, The three guys were efficient, fast and friendly. I'll be happy to recommend you to friendly in the future. Many thanks James 19/04/2010 ------------------------------------------------- Hi, The move did indeed go smoothly. Our "man with van" - Attila - was courteous, hard-working, and very efficient. In short, the service was excellent. My girlfriend and I will definitely use your company again and recommend your company to family and friends. Thanks, Dave 19/04/2010 ------------------------------------------------- Hi there The guys who helped us on Friday were brilliant - they were efficient, very in control of everything and did everything with a smile on their faces. Would definitely use you guys again and will recommend to all my friends. Thanks, Helen & johnny 19/04/2010 -------------------------------------------------
Brilliant service - made moving house a lot less stressful, was completely moved in one hour! Will definitely use again if I move house in the future. Thanks 12/04/2010 ------------------------------------------------- Hello 12/04/2010 ------------------------------------------------- Hi, I was very happy with the sevice last Saturday. The two men arrived punctually and were very friendly and efficient. I wouldn't hesitate recommending your company to others. Matt 12/04/2010 ------------------------------------------------- They were amazing!!!! Andrzej(?), in particuler went that extra mile many times. Thanks so much! Paige Crewson 12/04/2010 ------------------------------------------------- Hard working and polite removal men, professional feel to company. Don't Kerry Hopkins, 12/04/2010 -------------------------------------------------
It was a very positive experience - no hassles, good care taken of items and flexibility of times. Kind regards, 31/03/2010 ------------------------------------------------- All good, Selim was excellent, I'd use him (and you) again and will recommend you to any friends and associates with a moving need! 31/03/2010 ------------------------------------------------- He was great - Aunas (name??) from Lithuania - very helpful and Thanks 31/03/2010 ------------------------------------------------- Hi 31/03/2010 ------------------------------------------------- Thanks for everything Greg van der velde 31/03/2010 ------------------------------------------------- great guys . Ben and Bart . very prompt very helpful . could have labelled the boxes a bit clearer . but ovwerall they were great , took the pain out of moving . a huge thanks to them . Jo Jo Clark 31/03/2010 -------------------------------------------------
Thanks a lot Lara 22/03/2010 ------------------------------------------------- Hi Mel, I just wanted to pass on some feedback regarding the move today. I can't recall the gentleman's name who was our mover (it started with A), but I wanted to let you know how impressed I was with him. He was quick, worked hard, was polite and a pleasure to work with today. Because of his work we will recommend your company to all my friends and colleagues looking to move. Regards, Larisa 22/03/2010 ------------------------------------------------- all good! thank you so much for your friendly and helpful service on the day! Sunette 22/03/2010 ------------------------------------------------- The two lads were greatm THANKS FOR YOUR HELP. Carol O'Donovan, 22/03/2010 ------------------------------------------------- To whom it may concern, Mark Jansz, 17/03/2010 -------------------------------------------------
Thanks for the email. Everything with the move went well. The movers were did a great job and were very friendly. Would definitely use again. Many John 15/03/2010 ------------------------------------------------- Excellent service. Was really pleased. Sundeep Patel 15/03/2010 ------------------------------------------------- Hi Kerry 15/03/2010 ------------------------------------------------- Everything went smoothly. Good service. Will be recommending. P 15/03/2010 ------------------------------------------------- The only feedback I can give is that the guys that came on Saturday were I will definitely be recommending you to all my friends. Fern Anya 15/03/2010 ------------------------------------------------- Hello, My move from Camden to Streatham was done quickly and only took 2Hrs door to door. Both Aussie Men were friendly and professional. My original booking time was 12 noon and my only issue was that they turning up at 1.10pm - it had no impact on my move, but if I had arranged to meet Old landlord or pick up keys to new property this could have been a problem. Aussie M&V Office did ring me to advise of the delay, which is an excellent service and should be continued. Overall I am very happy with my move and would use Aussie Man & Van again. Thanks very much Cheers Alistair 15/03/2010 -------------------------------------------------
Thanks very much for your email. Excellent efficient service from start to finish. Nice staff with a relaxed but efficient attitude which helps take the stress out of moving. Delivered everything you said you would deliver. Everyone was always responsive, on time (usually early) and the packers were careful with stuff and very pleasant. 12/03/2010 ------------------------------------------------- Hi there, 12/03/2010 ------------------------------------------------- Hi, 12/03/2010 -------------------------------------------------
Hi there. No crits! You guys seem extremely professional. I don't often use vans but if I have a need I'll come back to you. All best, Tim 10/03/2010 ------------------------------------------------- Thanks Jessie, the guys were great ... 10/03/2010 ------------------------------------------------- Hello, Kind Regards Burcu Orhan 10/03/2010 -------------------------------------------------
My experience was extremely positive. Both men were very friendly, worked very efficiently, were very careful with all our stuff and were very professional. Going forward I will highly recommend your service and I hope you are able to give both the men that helped me move very positive feedback on my behalf Kind regards, Hilke 08/03/2010 ------------------------------------------------- Thanks for the opportunity to send over feedback The guys were great - very helpful, energetic (!), on time, took great care with things, and also with the walls etc, not to leave marks etc with a pretty tight staircase ! I'd not hesitate to recommend the team to friends Also - for the quote, sorting out the details etc, Spencer was really helpful- moving's always pretty stressful, with so many things to think about, I felt very reassured by the way everytyhing was handled Thank you Alison 08/03/2010 ------------------------------------------------- Hello The guys were incredibly polite, well presented and on time. They worked so hard, all day and we cannot fault them. The service you provided was excellent. Many thanks Carral Watkins 08/03/2010 ------------------------------------------------- Hi - Thanks for your help on Saturday, sadly I got the time wrong for the storage unit so the boys had to wait for an hour. The two boys were very helpful, even though they didn't speak much English they did everything they could do get all our furniture into our new house, top marks! Thanks Belinda 08/03/2010 ------------------------------------------------- The guys and service was great, very efficient. Thank you. Teresa Timberlak 08/03/2010 -------------------------------------------------
Thanks for a great move ! Speedy, efficient and courteous. David Roos 04/03/2010 ------------------------------------------------- Thanks. Lovely job! 04/03/2010 ------------------------------------------------- MAny thanks. Very happy with your services. Best regards, Silvia 04/03/2010 ------------------------------------------------- As always the men were great. Polite and very careful and considerate of our belongings. I have and will recommend Aussie Man and Van to my friends and family. CARYN DEELEY 01/03/2010 ------------------------------------------------- Hiya, we have really good feedback, its was easy to book, nice friendlypeople on the phone and then we booked it for the same week. They were really quick, absolutely no problems at all so thanks very much, Claire Barnes 01/03/2010 ------------------------------------------------- Hello 01/03/2010 ------------------------------------------------- The Manager, 26/02/2010 ------------------------------------------------- Your service was excellent, from beginning to end. I especially appreciated that the two men who came to do the move took the trouble to speak to each other in English while I was around, which was very polite of them and I appreciated it. Sophia Gordon 26/02/2010 ------------------------------------------------- Hi, The guys last night were great, as you normally are. Thanks very much. Regards 26/02/2010 ------------------------------------------------- Hi I have to say that the guys that moved me in yesterday were the best you have sent me yet to date They were brilliant Regards Kevin Kevin Wright 26/02/2010 ------------------------------------------------- Dear Aussie Man and Van 26/02/2010 -------------------------------------------------
We are very happy with your services. So much that we have booked you again. Staff arrived on time, were polite and worked really hard. Best regards, Dr. S Elaluf-Calderwood 23/02/2010 ------------------------------------------------- The driver Andrew was excellent. The Van the right size. It all moved quickly and efficiently. We are using you again in March Nick Ride 23/02/2010 ------------------------------------------------- Thank you for your email. Can I say again how absolutely delighted I have been at the wonderful Your guys were fantastic - and nothing was too much trouble. I was also especially impressed (and grateful) with the way they also Moving house is generally Hell. Needless to say, I will have no hesitation in recommending your company I anticipate "Part 2", being the move from storage to my new property, Again, my sincere thanks to everyone involved. Kind regards, Chris. 23/02/2010 ------------------------------------------------- Excellent service guys, truly impeccable. The movers were great. Caterina Rigoni 22/02/2010 ------------------------------------------------- Hi Lara. Just to say the guys did an incredible job. Really good guys, no complaining just worked their socks off in good spirits. They mentioned if I asked you to come pick up the aussie boxes you would do that for us. Would that be possible. Thanks Richard Halle 22/02/2010 ------------------------------------------------- Hi, 22/02/2010 ------------------------------------------------- Hi there, 22/02/2010 ------------------------------------------------- I would definitely recommend Aussie Man and Van to my friends and colleagues. We had a very simple move which was arranged with short notice - every aspect of my contact with your company was handled professionally and efficiently this included the office, delivery of boxes prior to move, the move itself. It was extremely refreshing to experience this high level of service in London. As Australians ourselves it made us very proud and we wish your company continuted success. 17/02/2010 ------------------------------------------------- Hi, Just thought i would send you a quick note to say that the 2 men you sent for my move last Friday were brilliant! They worked very fast and very quickly and were both very helpful. 17/02/2010 ------------------------------------------------- Forgot the guy's name, but great chap, was of great help and highly competent and amicable. Was on time and did all he could to help, hard worker. Keep this guy with you Maxime Sauvageau 17/02/2010 ------------------------------------------------- Absolutely first rate service - on time, polite, efficient, helpful etc. I would not hesitate in recommending you. Jane Holman ------------------------------------------------- I was very happy with the service provided. In particular, the service we required was available at short notice at a reasonable rate. The two guys were professional and courteous and worked quickly with a positive and helpful attitude. I would definitely use Aussie Man and Van again. Nicola Preston 16/02/2010
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